Product Design/ UIUX Project

Product Design/ UIUX Project

Product Design/ UIUX Project

Associative Search

Associative Search

Associative Search

Designing Search Results for Both Answer-Seeking and Knowledge Exploration

Designing Search Results for Both Answer-Seeking and Knowledge Exploration

Designing Search Results for Both Answer-Seeking and Knowledge Exploration

— Stockfeel

— Stockfeel

— Stockfeel

Project Overview

Associative Search is a feature designed to help users explore financial knowledge through relationships rather than isolated keywords.
Instead of a simple result list, search results are structured around relationships.Concepts are connected to related articles and financial products, so users can see why topics are related while searching.

Industry

IT

Year

2020-2021

Client

StockFeel

Role

Product Designer

Delivery

Website

Status

Archived

Associative Search |Personal Achievements

I led the end-to-end design of the associative search experience, aligning user needs, system logic, and business goals.

1

Led interaction and information architecture design for a highly data-driven feature

2

Collaborated closely with data scientists, editors, and engineers to define system logic

3

Designed interaction states and feedback to prevent user confusion

4

Iterated the product across multiple versions based on usage data and business goals

Associative Search |Personal Achievements

I led the end-to-end design of the associative search experience, aligning user needs, system logic, and business goals.

1

Led interaction and information architecture design for a highly data-driven feature

2

Collaborated closely with data scientists, editors, and engineers to define system logic

3

Designed interaction states and feedback to prevent user confusion

4

Iterated the product across multiple versions based on usage data and business goals

Introduction

At a Glance

The Problem

  • Users search with different intents: quick answers vs. exploratory learning.

  • Traditional search results struggle to support both without forcing a choice.

User Intent & Research

User search behavior generally falls into two modes: seeking a clear answer or exploring related concepts.

The challenge was supporting both intents in a single search experience—without forcing users to choose upfront or increasing cognitive load.

Primary user intent

Exploration triggered by the graph

View knowledge graph

Answer-oriented search

Search query

Exploration-oriented search

Select result

Answer-seeking mode

Skip graph

Search query

Interact with graph

Reach answer

View keyword-based results

View keyword-based results

Expand understanding

View knowledge graph

Stop interacting with the graph

Search Flow by User Intent

Beta Launch

Associative Search was introduced as a beta feature alongside the existing keyword search.
This allowed the team to observe real usage patterns while minimizing disruption. Clear communication of the phased rollout helped align stakeholders and maintain a focused product direction.

Visual structure that preserves focus

A left-right layout places the knowledge graph and result list side by side, allowing exploration to remain incremental and reversible, instead of disruptive.

This structure helps users build context while staying anchored to their original query.

Key Design Decisions

One search, two paths

A single search result supports both quick answers and open-ended exploration, based on how users interact rather than asking them to choose intent upfront.

Knowledge graph as an optional layer

The graph is visible but non-blocking. Users can ignore it when they want fast answers, or engage with it when curiosity emerges.

Side-by-side layout to stay oriented

Results and relationships are shown together, so users can explore without losing track of their original query.

Design Solution

The core solution was a visual knowledge graph paired with structured result cards, allowing users to understand relationships quickly without breaking their search flow.

Cross-device Experience

Maintaining a consistent experience across desktop, tablet, and mobile was a key challenge.

On smaller screens, the graph and results were separated into layered views. Users could expand the result panel to full screen when needed, allowing focused reading without losing context.

Outcome

The redesigned search results page:

  • Reduced friction for users seeking quick answers

  • Increased engagement for users exploring related knowledge

  • Allowed answer-seeking and exploration to coexist in a single flow, without adding extra steps or decisions.

By aligning interaction patterns with user intent, the search experience became more adaptive, efficient, and intuitive.

Reflection

This project reinforced that good search design is not only about accuracy, but about respecting how people think at different moments.

Introduction

At a Glance

The Problem

  • Users search with different intents: quick answers vs. exploratory learning.

  • Traditional search results struggle to support both without forcing a choice.

User Intent & Research

User search behavior generally falls into two modes: seeking a clear answer or exploring related concepts.

The challenge was supporting both intents in a single search experience—without forcing users to choose upfront or increasing cognitive load.

Primary user intent

Exploration triggered by the graph

View knowledge graph

Answer-oriented search

Search query

Exploration-oriented search

Select result

Answer-seeking mode

Skip graph

Search query

Interact with graph

Reach answer

View keyword-based results

View keyword-based results

Expand understanding

View knowledge graph

Stop interacting with the graph

Search Flow by User Intent

Beta Launch

Associative Search was introduced as a beta feature alongside the existing keyword search.
This allowed the team to observe real usage patterns while minimizing disruption. Clear communication of the phased rollout helped align stakeholders and maintain a focused product direction.

Visual structure that preserves focus

A left-right layout places the knowledge graph and result list side by side, allowing exploration to remain incremental and reversible, instead of disruptive.

This structure helps users build context while staying anchored to their original query.

Key Design Decisions

One search, two paths

A single search result supports both quick answers and open-ended exploration, based on how users interact rather than asking them to choose intent upfront.

Knowledge graph as an optional layer

The graph is visible but non-blocking. Users can ignore it when they want fast answers, or engage with it when curiosity emerges.

Side-by-side layout to stay oriented

Results and relationships are shown together, so users can explore without losing track of their original query.

Design Solution

The core solution was a visual knowledge graph paired with structured result cards, allowing users to understand relationships quickly without breaking their search flow.

Cross-device Experience

Maintaining a consistent experience across desktop, tablet, and mobile was a key challenge.

On smaller screens, the graph and results were separated into layered views. Users could expand the result panel to full screen when needed, allowing focused reading without losing context.

Outcome

The redesigned search results page:

  • Reduced friction for users seeking quick answers

  • Increased engagement for users exploring related knowledge

  • Allowed answer-seeking and exploration to coexist in a single flow, without adding extra steps or decisions.

By aligning interaction patterns with user intent, the search experience became more adaptive, efficient, and intuitive.

Reflection

This project reinforced that good search design is not only about accuracy, but about respecting how people think at different moments.